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Client Care Specialist

Job details

Job Type

Full-time

Qualifications

  • Customer Service: 1 year (Preferred)

Full Job Description

As a Client Care Specialist you will answer calls professionally to provide information about products and services, take payments, or obtain details of complaints. Keep records of client interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process scheduling requests, assign technicians bases on geographical location, perform outbound follow up call to clients.

Skills that are helpful in being successful are:

  • Persuasive Speaking Skills
  • Empathy
  • Adaptability
  • Ability to Use Positive Language.
  • Clear Communication Skills
  • Self-Control.
  • Taking Responsibility.
  • Patience

Job Type: Full-time

Pay: $17.00 - $24.00 per hour

Schedule:

  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability